A Personal Touch to Health Insurance: It was 12 years ago when Des introduced himself to me, I have not had a regret or even a hesitation since. His attention to detail and proactive spirit has helped us save costs and manage several crises we’ve had over the years. He is our advocate and even our administrator at times. His knowledge of the Group benefits Industry and negotiation skills have provide us with a superior level of comfort and trust. I don’t consider him my agent, he is a member of our family.